Joe,
I think you have got me all wrong here. I am not trying to blame anyone or as you kindly put 'looking for a scapegoat' I am even happy for the same guy to come out and carry out service of my fire and service again. He is coming this week (not sure I would be doing that if I had a...
Thanks for your help and suggestions folks. I have arranged for the same company to service the fire and boiler this week. It's due next month anyway.
I think the best way to go is as Agile suggests. I'm a polite person by nature. so no worries about me giving him a hard time (after all I...
Hello,
A few months ago I had my back boiler (Baxi Bermuda 552) and gas fire serviced (local company on friends recommendation).
The boiler and fire are quite a few years old and previous to us buying the house were annually serviced by the previous occupants (work carried out by...