Recent content by norbas

  1. N

    small part missing - enormous problem

    Orit, that sounds the best thing to do. I will get him to show the landlord and me as well where the bypass is. They just kept saying this is a combi boiler and that what happens when you turn the valves off. I do not know anything about boilers and I knew there has to be something there to...
  2. N

    small part missing - enormous problem

    So there was no bypass, and is it required to be there, or could be omitted but I should be informed about it. I think that is the only point that I should mention to the agency. I will give a call to Ferroli as well to find out about that part time delivery. Cheers.
  3. N

    small part missing - enormous problem

    Seriously? I mean, you know the other two were closed as well. So all of them were closed. The reaction of the boiler seems quite normal. Water was shooting out of it. I don't know.
  4. N

    small part missing - enormous problem

    Sorry I haven't been available for a bit. I do not have any certificates for this new boiler. Maybe because my agreement was due to renew but that was in September so they suppose to post it. I closed the valves in the radiators but that was in middle of the night and stupid accident. Recently...
  5. N

    small part missing - enormous problem

    so no one even knows if ferroli o-ring might take 3 weeks to deliver or not ???
  6. N

    small part missing - enormous problem

    but they keep saying that the boiler fault is my fault cuz the valves were closed and that's what caused the boiler to break (even tho I was not instructed how to use the boiler at all). I just can't believe that it takes 3 weeks to order some o ring to connect a pipe to the heat exchanger.
  7. N

    small part missing - enormous problem

    Two months old. The agency called Ferroli. The letting agency say that Ferroli say this kind of fault is not under warranty. The agency wants me to pay for the fault. I found my self that the o ring has to be replaced. The agency did not tell me. I asked them for the part number so I can...
  8. N

    small part missing - enormous problem

    Hi there, I need some help.I was looking through but could not find satisfying answer. I have two months old boiler: Ferroli DOMIcondens HE 24 C. What happend is that the central heating was running and the radiators were closed, so there was a leak out of the boiler. I rent this flat...
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