Recent content by PatrickW

OK, because I an not a wiring expert and have not studied these things in detail, I do not feel confident at disconnecting and reconnecting wires at neither the master socket, nor the socket that used to be the master socket that is clearly where the main BT cable comes into the property. I do...

Yes it is a BT Infinity service that was installed. There is an openreach BT socket with a data connection at the top, and the phone socket at the bottom, fitted by the engineer. I am not sure but I think he fitted a new faceplate unit over the top of an old faceplate that had been labelled...

Hello all, BT Engineer has just set up my broadband, but he had to fix some faulty wiring to get it done. Because of that, one of the phone sockets in the house doesn't work. I have just moved in, so I'm not sure whether it ever worked or not. The engineer told me that I needed to know...