Recent content by pratt

Thanks secreiam. I managed to figure it out. The Eyewave does not actually have any screw at the bottom or anywhere on the case. You have to push it upwards and then it disengages from a sort of clip at the bottom. But thanks for your assistance, appreciate it!

Okay, I have managed to figure it out!

Nothing is ever straight with Risco! Could anyone please advise me how to remove/unattach the PIR camera (EyeWave wireless PIR Camera model: RWX95CM) from the wall, and the door/window contact (wireless Door/Window contact model: RWT721) from the door. I can't find any obvious screw, clip etc...

Many thanks for your response.

If I power down the system to install it, will affect the ability of the system of being able to be factory reset for later use by someone else (i.e. it won't 'brick' the system)?

Hi and thanks for your response. 1) Not sure whether I am a master user or not. I have just the one code/PIN. The one set by myself (during the first engineer's installation) that I use to arm and disarm the system 2) I think I have the default codes - Grandmaster code, Installer code and...

Thanks for your response. Would still like an answer to my original question though.

Hello all. want to uninstall/decommission my Risco Agility 3 as well. The system is solid and reliable but the fact that one can not easily maintain it oneself and have to engage the services of an engineer is driving me crazy! The first engineer that installed and agreed a contract to service...