Recent content by Psych1965

I hear you on all of the above. No, the standing charge is per day-not per kWh:).

I hear you, Eric, and though your situation is different to mine, you are highlighting the frustration in moving tariffs/meters/suppliers, etc. You are also highlighting how very little the meter installers actually know about many things. Most frustrating! I *do* know what the standing charge...

Yet another update: I believe what EDF have done is moved me from an Economy 9 to an Economy 7. I've just emailed them to ask if they can switch my smart meter out of Econ 7 mode....apparently they can do this remotely but what I don't know is whether that would also put my existing Econ 7...

Update: yesterday AM and this AM I opened the cupboard door where my water cylinder is (yesterday at 6:40AM and this morning at 6AM) and both red lights on both timers (what was my Off Peak timer and what is my 24/7 timer) were on: so I know that my Off Peak timer is getting power to it. As of...

Thank you, Eric! This is what I am thinking. When I log into my EDF account, it shows under my Tariff details-a day rate and a night rate. But in the email confirmation they sent me re-my new "energy" plan-it shows I am on one fixed rate. I am so angry with them, and stressed-they were supposed...

Thanks, for this, Eric. So, to be clear-I now have a smart meter, but I am no longer on Economy 9. I can also see my usage on the gadget that I have in my flat. However, I am still not understanding why, my former Off Peak timer (which should now be a 24/7 timer) is not "on"-from the way it has...

Thanks very much, Eric-yes, it has 5. In fact, the meter guy was very clear in telling me "your former meter had 5 wires, and the new one also has 5"-he said he was swapping a like for like. Strangely though, when I logged onto EDF's website and checked my new tariff details, for some reason it...

Yesterday I swapped my RTS meter (two rates-Economy 9) over to a Smart Meter as I want to be on a one rate tariff; my radiators are electric and I no longer have storage heaters & my only appliance that is currently on economy nine is my thermal store that heats my water. When the thermal store...

Dear DIY Community-specifically the electricians out there....I live in a flat that has Economy 9 tariff. I was advised by EDF that the Off-Peak supply turns on at the following times: 1:30-3:30; 10:00PM-midnight, 2am-5am, and 5.30am-7.30am (a total of 9 hours). This is what I had observed until...

Thanks very much, Stem:). It's reassuring to know that even you can't make sense of what they're saying. :giggle: Seriously-it's a bit confusing and left for us, the customers to draw our own conclusions. :rolleyes: I'm hoping I do get a call back from the Complex Meter Team by the end of the...

Stem-I've just had an email from a really helpful person at EDF (I'm still waiting to speak with the Complex Meter team)-apparently the hours for cheap electricity are on the last page of my bill and state: What times do the different prices for my electricity apply? All times are not GMT...

Super-thank you:).

Thanks very much, Stem. So, I do have two light switches in what I call my "boiler" room but the only one with the light is the Peak, and as I mentioned above, it's always "OFF". I'll see over the next day or so whether the Thermal Store is warm to the touch-I know that the pipes do get hot...

Hi Stem-many thanks for your reply. Just to add: my storage heaters are old and I am convinced are not working as efficiently as they should be. I recently bought a portable Dimplex Oil Free Heater that I now move from room to room on an as needs basis and can pretty much keep my storage heaters...

Dear Plumbing Community-I had my boiler replaced with a Thermal Store cylinder over two years ago and had the first servicing last week. It has prompted me to question whether it's working as it should and as cost effective as it can be, because I've noticed since my plumber serviced it, it...