Sorry for the delay in getting back to everyone on this thread.
I really do try and be as honest as I can regarding things like contract disputes, and am readily able to admit that sometimes we get things wrong. The mishearing of the contract length is something that has come up since a post...
To the OP 'Hardi'
My name is Rebecca Williams and I am the Customer Relations Manager at Optimum Calls. I was sorry to hear about the poor service you have experienced at Optimum Calls, and would like to invite you to discuss the reasons of why you felt this way, so perhaps we can make some...