Thanks for the response, Handymanjo. Oops! Typo in the original post... it's the LCD keypad that we have (2 rows x 16 characters).
Update: I found that it probably is the keypad that's faulty, because although the display continues to show "Do you want to.. Use ENGNR. Mode?" after entering...
Hi, Handymanjo...
The wiring was put in by the house builder's electrician and I installed the sensors and panel.
Yes, all was well.
The former... disconnection of internal back-up battery and power removed for >10 seconds.
Hi sparkymarka,
Thanks for the response. The panic buttons are momentary (non-latching), so don't need physically resetting, as the alarm latches and the sounder continues even if the button is released.
Am I right in thinking that you asked that because these symptoms would be explained by...
We've had this alarm for years... no problems at all, we were well-advised on choice and we use all 16 zones in EOL mode. However, it's no longer possible to set the alarm or to access the Engineer mode... the display functions, the time/date displayed on the remote panel runs, each code is...