Recent content by Rulland

As Secureiam, just reverse all programming for the Smartcom, and then start from scratch, that should auto populate ARC settings etc etc as required.

Primary number should be 127.0.0.251

Check that the IP address in Digi Options, Arc 1 is set to 127.0.0.251

Those two 'pulsing' lights are known as comfort LED's, to show that the external sounder is 'live'. The strobe part is much more pronounced and brighter, it should flash approximately once a second when testing.

What is your reason for thinking you may have to change a detector?.

You only have six zones, one keypad and one external sounder, and an internal speaker?. There are a few members here that can be of assistance, me included, if you go down the DIY route. Although my knowledge on Orisec and Pyronix is limited, I've fitted literally 1000's of Tex stuff. What you...

Just a quick follow on from Secureiam's superbly explained reply. If deciding on Texecom, I'd recommend using the 48 panel, this has the option for 4 wire zone connections, meaning instead of a global tamper-where all the the tampers are connected in series-each zone has its own tamper...

First thing to do is change the battery, if a fuse had blown you'd have nothing at your keypad, dim or otherwise. 20mm fuses.

Panel battery possibly got severely discharged during the power cut, and when power came back on the system voltage is now to low due to trying to charge a faulty battery?. Is the system regularly serviced?, do you know when the battery was last replaced?. Hazarding guesses from the limited...

For app use, Texecom connect...requires v4 minimum, apart from that.....

Any particular reasons you have for wanting to upgrade the firmware?, if it's working and all that ;)

Engineer required, or, engineer reset required?.

Make sure the battery compartment cover is fully clipped in to start. Does the keypad show 'system alerts'?. Enter your code, or present your fob, and press reset immediately, you may need to do this twice, see if the fault has cleared.

Try this, possibly, although it seems a bit ambiguous.

Are you, your parents aware, that calls in are ok, any calls out could incur significant charges?. No disrespect intended, but the older generation prefer landline, it's what they're used to. Getting back on point, my three 'cordless' phones work ok connected to the router, but I never phone out.