Hi Mike,
We’re sorry to hear about this, could you please provide us with your email address or contact number and we’ll arrange one of our technical team to get in touch to resolve this issue for you. Thank you.
Salamander Pumps
If you can give us a call on 0191 516 2002, with your serial number, a member of our Technical Team can run through some tests to get to the bottom this.
Morning... Sounds like your pump is "hunting" - this occurs when a universal pump is installed in a system with a leak. When the pump recognises a pressure drop, caused by the leak, it will activate. You can carry out an isolation test on the pump to determine if a leak is causing the pump to...
Hi, We would be happy to find a replacement for you, one of our CT Force or Right Pumps would probably be the best alternative, but we need a little more info to be sure you're getting the right pump. Could you give us a call on 0191 516 2002 where a member of our technical team will be happy to...
Hi,
Thanks for choosing a Salamander Pump.
We have had a read through this feed and sounds like your install is fine, so this shouldn't be causing any issues. The CT Bathroom pump is a regenerative pump which tend to have a more whining noise than centrifugal pumps, such as our Right Pumps -...
Hi @GrandDen - we are sorry to hear you're having issues with your pump. Our Training Manager, Ken, has had a look through the thread and suspects that the hunting on first use or so is due to a build up of air in the system, you could try an isolation test - you can find out how to carry one...
Looks like this issue has been resolved now, thanks for thinking of us though. We do track our mentions in these forums so if you need any advice just tag us and we will try to help.
Thanks - Salamander Pumps
Hi, Scott. You can read our installation manuals for some more information regarding installation requirements (available here - https://www.salamanderpumps.co.uk/downloads.php), or our Technical Team would be happy to help. You can contact them using the live chat on our website...
Good morning,
Just reading through your post and wanted to pass my thoughts on, if you are getting 16L/m naturally through your outside tap yet only around half of this from internal appliances, I would assume that these are rather restrictive, in which case no matter what option you choose, it...