Recent content by scarlettuk

Well... I sent the British Gas engineer away without letting him touch it! The lady on the phone had mis-sold me the service and he was trying to make out that I was trying to pull a fast one. As for diagnosis, he agrees with DazzarGaz that the secondary heat exchange plate is probably...

Thanks DazzarGaz... I'm a little less stressed over it now knowing that no matter what it is it's not going to cost me a fortune. The supposed plumber who came out to it last night hasn't even been in touch about finishing the job and he didn't take any money off me last night, but i got the...

The filling key isn't in! I knew I should have mentioned that but figured it was obvious lol... I've given in and signed up to a British Gas home service contract which at £28 a month will sort the boiler and anything else that might go wrong with the whole of the CH system over the next 12...

A few months ago the diverter valve went on my boiler and just the diaphragm was replaced. Since it was done, the boiler was losing pressure and dripping slightly underneath and the chap just never came back despite several calls and eventually just ignored my calls!! Needless to say I'm not...

I've had the front off, but because the boiler is in a cupboard (with the required clearance!) I wasn't able to get the lower front panel low enough to be able to get to the diverter valve or the micro-switch assembly, so I'm gonna have to call in the pros. At least now I have an idea of what...

I've just downloaded the servicing manual from the WB website, and it looks like it's beyond me. Having followed the troubleshooting guide, it looks like it could be the diverter valve. (not that I doubted you, of course!) I could probably cope with cleaning out a filter, but when it comes to...

Thanks Kev. Don't mean to sound ungrateful, but I have absolutely no knowledge of plumbing! Is it something I could look for myself (being a woman with a reasonably logical brain!)? I did find an invoice from when the boiler was about 10 months old showing that the "sticking boiler needed...

I have the above boiler, which was installed in October 2000 (before I bought the house). It is now refusing to heat the water at all. There are no flashing lights to indicate where the problem might be. The central heating works fine, the pressure is ok (about 2 bar). When I turn on a hot...