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Thank u all for you help

Thank u

Tks

No the heating didn't come on because that was off so we had hot water in summer we didn't need heating my post did say we can't get heating if the water is on

Tks for your help we not sure if the problem was there after they wired the hive as we have allways put them to come on at the same time when we had a diffent control it was only when I tried to set them at different times I've enclosed a Photo of the wiring if you can see anything not right...

British gas put hive in and boiler Separate times this is the wiring what they did

Many tks I set the heating via boost on hive no boiler kicked in but hive light came on I left it 10 mins then boosted the hot water via hive app boiler kicked in and heating started to come on also both lights was on hive reciver A y help much appreciated

Fantastic idea I'll try that now many tks

Many tks for you reply We can't work out when the fault started Hive was fitted by b gas I just noticed when I set the heating to come on at 6am and hot water at 6 30 the radiators didn't start to get warm till 6 30

Advise please we have hot water tank for hot water and boiler for heating We noticed that we can only have heating on at same time as hot water It's all controlled by our hive app on phone or control on wall we did gave a so called plumber out who brought a complete zone valve but only...