Recent content by Troubs

Hi, now you come to mention it they do say "Group Service" when you ring them but I was put through to them after calling Vaillant direct. Should I be going back to Vaillant to ask specifically for one of their engineers? The engineer doesn't seem to be sure of what he's doing as on first 2...

Hi, our boiler is just 15 months old and we are now into 3rd week with no central heating or hot water (apart from using emersion in the morning). Before Xmas we had an F1 code problem which was fixed (new spark plug/ignitor) but 3 weeks ago we had an F10 code problem. Vaillant sent...