Financial ombudsman service
South Quay Plaza
183 Marsh Wall
London
E14 9sr
Websire www.financial-ombudsman.org.
Give them as much info as you can
Good luck
FIRST POINT I still had a nhbc warrenty left
Marley did not want to know
nhbc did not want to know
went to obbusman with the loss of colour had devalued my property they said it had.
nhbc re roofed my house.
Has anyone seen a roof that has been painted and sealed,and what does it look like.Do we realy want our roof painted and how long will it last, it could look even worse after a few years,is this unproven territory we are chasing.
We've had the same problem with fading tiles and the same response from Marley - they will not admit liability. Our whole estate - 38 houses - have the same problem. Sign us up for the battle!