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+1 for this iirc

I thought all newer built properties had their own soil and vent pipe. As for the photo, it’s not clear but it could be. They may not have finished the soil pipe off (I found this once with a new build of ours (social housing), it just vented in the loft but they could smell foul odours by the...

This is what I suspected

Ok on this model to remove front cover, it doesn’t have any seals.

Ok, I must have missed that bit.

I'm sure that's what I said, but he was reluctant to try this.

I'm wondering if it's similar to a Vaillant whereby the existing control may have altered a setting and needs changing.

Yes it could have done, In which case it will require a new one. It could also be the pipe leading to it

Not necessarily the vessel going flat, could be a blocked communication pipe. I've had some vessels in Vaillants fail after 3 years as well. Best get BG back

Can you post a photo of the receiver wiring? Did you take a photo before changing over?

Yes it seems to be. Something isn't sending voltage to the boiler, unless the wire is loose or someone's messed with it. Can you open up the boiler and take a photo of the wiring (safely)?

Decent enough imo

Edited as my post wasn't the best or safe help, but follow @Madrab's below. I assumed was mains switching :(

Maybe look for a beveled edge scraper?

Probably cheaper to buy one? Can be had for about £30-40

Only dedicated people are plumbers or drainage people really.

Maybe this will give you a definitive answer

Hard to make out entirely but as per @denso13's link it looks like the metal horseshoe piece is damaged, and might not be able to tighten. You have a Philips type screw, you could try it but don't be surprised if it snaps altogether

That doesn't appear right imo and different to what was stated

A common misconception by lots of people. That is a live and switched live, not a neutral. Unless there’s plenty of slack on that cable then I suggest you wire the Hive elsewhere. The existing Honeywell isn’t a receiver, it’s a battery operated thermostat.