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Thanks. I think you're right - I'm nervous about what happens if I cause a bigger leak. I suppose that's why I'm paying extra for the plumber. Also, I'm keen to get the whole tap replaced. I have been having ongoing water pressure problems and the Thames Water engineer suggested that the rubber...

OK, so I have dug out around the stopcock. Below are some pics and a video of the leaking tap. I sent these pics to a plumber who quoted £250 (incl. parts) to replace the stopcock (I would do the backfilling). Maybe I'm being unreasonable, but does that still sound expensive? I assumed this...

Thanks for all the tips. Saw a plumber yesterday and agreed with him that I would dig out around the stopcock before he gives me a proper quote. Wish me luck!

Thanks for the warning! How can I tell if it's lead? I've got someone coming to have a look this afternoon. If his price is also high, I'll probably follow your suggestion of bailing/digging out the hole. How would you go about syphoning water out of a hole in the ground. Cup and bucket...

So I've just had a quote from a plumber to replace the stopcock. He's telling me £500 (per man) for labour and £150-250 for parts. He is saying it is a big job because he would have to dig around the hole to create space to work and then replace the stopcock with a commercial valve. I'm not...

They didn't tell me anything about the supply pipe, but the stopcock in my property looked like it hadn't been opened in decades The hole was filled with soil and rubbish. Took me a good 30 mins to get down to the tap. It's about 2 feet down and in quite a tight enclosure, so will be tricky to...

I've looked everywhere but can't find it. It may have been removed by previous tenants or concealed behind the fitted kitchen. However, I got Thames Water to come out today. They measured 8L/min flow on my kitchen tap and 25L/min at their main stopcock. (They also measured 15L/min on my garden...

Thanks. I'll start by checking with the neighbours. I have never identified an internal stop tap but again I'll check with the neighbours (we live in a row of identical Victorian terraced houses).

Thanks. I have actually called Thames Water already and asked them to come and check my flow rate. The main stopcock is definitely fully open. Would you happen to know what the water company's obligation is regarding flow rate? By my rough test today, I'm getting 9.375L/min through the kitchen...

By the way, the shower/bath mixer is pretty similar to this (and made by the same manufacturer): https://www.amazon.co.uk/Mercati-Charleston-Shower-Mixer-Complete/dp/B00EJP5MY6 If I knew that replacing this would sort out my shower problem, I would do it straightaway. But the mystery remains...

I have only 2 mixer taps: the one in the downstairs kitchen and the one on the upstairs bath/shower. Unfortunately, I cannot perform this test on the bath/shower mixer without causing damage to paintwork and grouting. Of course, I'd be willing to do this if I've eliminated all the easier to...