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no drain, downpipe, soil pipe, gutter, nothing nearby. 20mm plastic condensate pipe sticking out of wall. have put bit of cardboard over it to stop it freezing but am worried it might. :| we have about a foot of snow! glad to hear that the inline neutraliser should work but still concerned...

Would a PTS inline acidic neutraliser compensate for the lack of a lime chippings soakaway on a condensing boiler? Any advice much appreciated.

The plumber used is well aware that we're not happy but is insisting there is nothing wrong with his job. We did not agree to £700 for materials. An overall cost was agreed with the builder but not broken down. We have sought advice from a local plumber purely so we argue our case with...

No there's no downpipe on this side of the house - they're all at the back and the boiler has been put in the small area under the front steps. We're having building work done and this plumber was sub-contracted by the builder. We have been given a huge bill but we haven't paid it yet as...

Thanks to everyone for advice. Should we try to get the plumber back to rectify? I did try to tell him that if he moved it to this position he would need to use lime chippings but he went ahead and just left it going into the gully. He also fitted a flue/plume management kit up the front of our...

Thanks Seco, No the gully's not connected to anything, it's just concrete with a bit of gravel - it's a sunken area outside the basement window. Window is slightly below ground level so the area has been dug out to give more light into the room. Should we get some lime chippings? thanks.

Hello, We've just had our condensing boiler moved and the acidic outflow pipe is now just coming out of the wall into a gully below our basement window. It has not been connected to a main drain, rainwater or soakaway. Should we be getting the plumber back to fit a lime chipping...