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Thank you for responding. I really appreciate it. The problem is that nobody inspects work and if a complaint is raised it is just treated as though a tenant is being difficult. If this was a minor repair that had been fluffedit would not bother me so much but this is sanitation and I live in a...

Thank you.

Exactly what I thought but it hasn't stopped the contractor phoning me today to remonstrate with me. I told him to go through the correct channels with the HA but they aren't tradespeople so I need to be able to tell the HA exactly what is wrong withthe fitting.

I am a housing association tenant and so they have contractors who are now claiming it was a sub-contractor who did it

Hi, looking for an opinion please. Housing association tenant with cracked toilet bowl. They sent someone to replace it and this is how they left it with interior of soil pipe exposed, wobbly toilet pan fixed with 3 wood screws and nothing in 4th hole in base of toilet pan. Faint sewage smell in...