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thanks for your comments and advice, just had neighbour round and it was the red handled open/close valve coming down from the small tank to the pump/magna cleanse it was just stuck/blocked when turning on or off, so replaced it and touch wood we are good, thank you again, appreciate it.

hi there, please help me, i am a novice so please excuse the simple terms.. last few days my towel radiator in bathroom closest to cylinder cupboard i have had to bleed a little as no water on the top towel rail... now yesterday, happened again except this time no water coming out at all, pans...