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Bit more feedback - got the NI-I2 installed without issue. Worked a treat and great to see a whole raft of new features in there that my old box desperately needed! Fortunately, my brother had a couple of old 8TB drives he didn't need, so I have more than enough storage for months and months of...

Nah, be right - it's pretty tolerant to it. I've had to do it once or twice on my own over the years. I'd give that a go before doing anything more robust. After that, it's log in to the local console and check the settings in there.

Daft thing, but have you tried rebooting it (i.e. turning it off and back on)?

Can you ping the IP address? Have you checked from the local console that the IP address is as you expect?

Are you definitely getting a page not found (404) error, or a "cannot connect" browser error? If the latter, and the address is pinging, perhaps the config has reset back to a default port. My own NVR is on port 80 rather than 8081, but might also be worth trying port 8000 as well.

Probably should have been clearer - this wasn't about technical support, but about firmware updates. Gone for the 8 channel NI-I2 in the hope that it will continue to be supported with firmware updates longer into the future than my old K1 one was (which still has to be accessed via IE in order...

If you're looking for how to do a remote bellbox hold-off, I can't help - I tried to do the same with mine, but couldn't find a model for it and, thus, a way to do it remotely so used the ladders instead. The end result was the same (no noise!), the only difference was two trips up the ladders...

Can you not put the panel into engineer mode first? No expert, but when I replaced my Accenta at the weekend, I put the old panel into engineer mode, climbed the ladders, opened the bell, disconnected the battery (a jumper on the bellbox PCB on mine) and could then disconnect the bell from the...

Thanks - any reason, or just a bit of future proofing against Hikvision dropping support? Will hunt out other threads, but new cameras likely to be the new ColorVu stuff (ds-2cd2347g2 in various focal lengths to suit), but Hikvision don't seem to state the camera bitrate with respect to the NVR...

I have a somewhat archaic Hikvision DS-7604NI-K1 for which Hikvision seem to have given up producing new updates. I need some more cameras anyway, so was pondering an 8 channel update. Hikvision seem to do a 12MP and 8MP replacement (DS-7608NI-I2 and DS-7608NI-K2 respectively). As I don't...

I've been wondering - what's the use case for this configuration, where they have to contact a third party to request a reset? Is this in the case where you have an ARC and want to be sure that the end-user contacts them to confirm the alarm cause prior to a reset?

That's fair enough and if I were also using the Texecom app, I would say this is mandatory indeed as it seems this is the primary mechanism for protecting traffic between app and alarm. In my case, as I'm dedicating this SmartCom to the interface with HA (which is entirely internal on my...

You'll get no argument from me! The HA "manual alarm" module is a decent stab at this, but you probably have to be willing to sacrifice some of the nicer integration elements (e.g. keypads) and lose some of the robust simplicity of a traditional alarm's physical wiring. That said, I'm sure...

To be fair, I'm leaving my old, homebrew module hanging on the digicom outputs for now until I've got a decent amount of confidence in the IP interface. In fact, there's probably no need to ever remove it as it does the job and is good as a backup notification source anyway.

Not that I know. Well, not one that can directly interact with the Texecom anyway.

Indeed, this is why I prefer to do all of my clever stuff in HA where possible. The other big one is sensor mash-up - e.g. "Do something if the CCTV is triggered when the alarm is set and it's after dusk" - which is made much easier if you have a central hub for your various forms of automation...

Well under one second here for updating from door open to updating in HA. To all intents and purposes, it seems pretty much instantaneous. Not tried an alarm trigger through it, but would expect similar performance. (FWIW, I currently use a bespoke Arduino interface on the digicom outputs that...

Probably one for the more tech-savvy audience, but thought it worth sharing. In recent months, there has been a fair amount of development of an interface between Texecom Premier Elite alarms (with ComIP / SmartCom) and Home Assistant, a popular home automation platform. Home Assistant natively...

A bit like this and you can see the gap around the LCD display: This view is taken from the normal angle that I would operate the keypad (they were originally set a bit lower so the kids can reach them), but it's visibly out of line even when looked straight on: I wouldn't object too...

Just thought I'd update here. Installed the Texecom Elite today and it was a pretty straightforward job, although it did take a few hours as I took the opportunity to tidy up over a decade's worth of fiddling and expansion, which had left its mark on the old alarm wiring. Still a bit of tidying...