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Thanks! Your setup is exactly what we are aiming for, but with the ashp. Weather compensation, and better comfort. The previous owner of our house had panels installed as well so it just seemed to make sense going down this route and at the end of the day it's just another way of heating the...

The in Some interesting case studies there..... :LOL: I concur that it is for the tradesperson to specify in the contract and not turn it around on the customer. A reasonable person wouldn't classify a cylinder worth just under £100 as waste. If they are happy for the plumber to realise the...

Couldn't resist checking in. Interesting perspectives but yes bottom line is I consider it theft. They are benefiting from taking my property and I don't really get why it's an accepted perk, or bonus. My point about the invoice wasn't to suggest I'd ever not pay. I've always paid, and in some...

Nothing in the quote/contract covers this. Customer to ask or professional tradesperson to specify that they are going to remove valuable parts for their benefit? I just assumed I’d get to keep a pump that cost almost £200. Or- at least be asked, rather than me having to request it specified in...

I don't mind about copper pipe. What I do mind is components that are worth quite a bit of money and assumed ownership rights seem to come into play. As above, I didn't consider these items waste and I wasn't asked, and certainly the cylinder I could have made a fair bit off Ebay.

Useful insights. Industry standard practice, is what I am gathering. Thanks

What contract? An implied one?

It's a £14k job, and yes I expect to be asked as it is my property. Perhaps I should round down the invoice by £50 and see if they mind. Thermostat + hub- not in box. Looks dirty/used. It is just obvious when something isn't new. No instruction manual. A really old version no longer available...

We currently have heating engineers in for quite a large job. Prior to this we've had a few other reasonably major jobs done including removal of an old vented copper cylinder to unvented (different company). On both occasions some old parts which I would not consider waste, have been removed...

I've used loads of yorkshire fittings when redoing plumbing in our house and never added extra solder- a great invention for sure. The main benefit I find (with the assistance of a decent rothenberger torch as mentioned above) is the ability to solder one handed when joints situated in various...

Ok thank you.

Hi all, I'm renovating a bathroom at the moment and the wife has requested a smart toilet. This requires an electrical supply to heat a small HW reservoir. Regarding regs, how should this be approached? Does this require a cable running from the main fuse box with it's own RCD, supplying only...

Tiles, and epoxy grout which is far more resistant to discolouration as it is impermeable (unlike normal grout, hence why it causes problems). Nice tiles look far better than any panels, in my opinion....

Absolutely. Full heat loss calcs, and I've paid a visit to a previous customer to look at their install as well. We wrote off 4 or 5 other companies before going with this one, so it was really disappointing this appeared to be going a bit bendy after we thought we had made the right decision...

agreed fair point

Yes. I’ve raised it with them and I believe they are going to now delay the job for a short time to avoid sub contracting. As for whether it affects anything- my trust in them when they specifically said they weren’t going to do this. How do I know how good their sub contractors are when...

Because it changes your perspective on things and seemed like we were going down the road of it being the customers fault for not requiring this to be specified in a written contract. I could have asked for a lot of things in writing, but practically speaking it simply isn't possible. I just...

Are you a tradesperson by any chance :LOL:. I'm getting that vibe....

And? They didn't put in writing that they might sub contract the work out.

Nothing in writing.