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Got no idea whats even possible? Where do I start? Who do I ask what can be done even? In terms of cost/time etc how much, for instance, for single storey extension?

Insurance company are covering me - but they are now after the builder to recover their losses. Got 2 plumbers reports confirming it was his fault so hes prob in trouble.

Insurance company have made no mention that they won't cover yet and they know the details. All they've said is if they recover from the builder the excess will be refunded and the claim will be stuck off.

Hows he going to put it right? Buy me new floor, carpets, furniture? I don't think its unreasonable for me to refuse to let him touch anything in my house again after the incompetence hes shown with plumbing? Not having a go but would you honestly let this guy back in YOUR house to "have a go"...

Well I think the builders about to have a bad day soon...... My insurance have spoken to the emergency plumber and asked them to do a report on what has caused this. They've responded with details of what he did wrong, used no washers, overtightened to compensate which caused it to break and...

Hmmm. Bit more than repairs though its the damage caused.... Unless he can build me a sofa, TV, etc I think hes a bit out of his league.

Yeh np - as in this case it seems.

Learned my lesson there

Yep plumber I called out said no washers. He also mentioned the filters I think which he said were broken because he'd tightened it up so much. I'm beginning to realize that his plumbing skills are somewhat lacking.

Yes that's correct. Of course, I'm not a plumber either so I'm paying him to know what hes doing and safely replace the shower. Which he didn't. Hes fed me some crap. Like I said he came back when it leaked a little and said it was sorted. All he'd done is tighten it massively. As you can see...

No idea - I'm not a plumber. All I know is the shower mixer is attached to the end of the pipes. Like I said no idea myself but its where you screw the mixer unit onto the end of the pipe? It leaked a little and, apparently, all he did was massively tighten it and completely knacker the thread...

Got builder in (hes done a few things for us before) to tile our ensuite shower. So he removed the existing bar mixer showed, tiled it then replaced it. Next day there was a leak. Called him back. He had a look and said sorted now. We were out that night came home to water gushing out of the...

Above the door - part of the door frame.

Probably too difficult to cut. Its only about 1cm out to be honest. One idea was to remove the surround above the door? Good idea or bad idea?

In the end managed to get a new key cut from the bit left..... Stronger key than before. Using pliars - took some time - but managed to get lock open. In the bin it goes now

Well managed to get the broken off piece out at least. Even managed to get a new cut from this. Alas, no joy. Looks like its seized or something. Assuming cutting off is no go, I can't drill above or below the lock. Would drilling into the actual keyhole itself and slowly using larger drill...

Local locksmith quoted me £110+VAT -hmm bit much that

Hmmm. OK. Not sure how do to but I guess I just drill into where the key goes?

Drill out the lock no good?

Trouble is I've still got no key to unlock it then