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Your symptoms would suggest the flow meter/reed switch which is located left bottom of the side tank with the two grey wires on it.

If you search my posts by name, assuhors, you will find how to test the heat pump, but you will need a test meter.

It has a heat pump which fail . I would have a go at Neff if it's just out of warranty. Some Neff products have a 2 year warranty. If you want to be sure it's not heating put it on the quick wash and shut the dispenser, after you hear the dispenser open give it 10 mins. or so and open the door...

You might get a reply on the plumbing and heating forum.

Is it getting hot.

Is it not a really tight fit hence why it won't go on. We are talking about the retaining band that keeps the seal in place to the cabinet.

On this type without a spring I get my can of WD40 put the red tube on and from the top squirt it into the groove it's going in to, let it run down and then it's a case of two flat bladed screwdrivers and force it on.

It would be worth checking for a broken wire in the harness at the bottom of the door.

The part number for the door lock if you haven't got it is 182154.

Do you have the Model number ENR Number.

Yes on Ohms, it will either be good or bad.

Heat pump most likely. You will need a test meter to confirm. Locate the heat pump, on the front there will be a connector with two large red wires and an earth. Unplug and test for continuity between the two terminals vacated by the two red wires.

Is it heating.

Check out the previous post, yours has the same heat pump.

The spray arms turn alternately a minute or so at the top then the bottom for a similar time, so you may not of seen it move. The tap icon I have only seen when the reed switch is faulty but the dishwasher doesn't fill and go into wash. If yours is filling and completing the cycle with just no...

Is there any signs of leakage around the right side and the back where the plastic base meets the stainless steel cabinet or any brown seepage into the base because these dishwashers leak. Not the cause of the Heat faliure but another problem they have. There is a tub repair kit but that doesn't...

Unplug the dishwasher. You will need to remove the front decor panel then the lower metal door panel. Leave the fascia panel on. Then remove the lower inspection panel and you will see the heat pump to the right.These are all torx 20. There are two fat red wires and an earth on the heater part...

On that model it is more likely to be the heat pump.

Do you have the ENR Number. Is it going into wash or the tap flashing before that.