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It is more than this I’m afraid, this goes along the whole front of the house, and the main part is in the wall of the front door entrance! I have arranged for someone else to come and re do the work, they are starting this Saturday. I am holding my ground and won’t be paying. I have taken lots...

Thank you. It is a lime mix but i would appreciate any feedback from others, especially in the building trade as i can use responses as evidence that it’s not just me that thinks this. He has also left the mortar in the gravel around the base of the house and several areas of my recently laid...

Thank you. He is now saying he is going to take legal proceedings even though I’ve told him that absolutely everybody i have asked has said it’s terrible work! I offered him to come back and re do it all but he said he’s fully booked till end of May ( which is when my property is going on the...

Thank you, I’ve reported to Trading Standards and collecting feedback from others in the trade to help my case. Nobody as yet, has said this is acceptable work. My property was due to go on the market in May , I had this as my last job and it’s just made the outside look 100 times worse, I’m...

exactly

He did the raking out with a grinder and I pointed out that the joints should be 1.5-2cm deep and clean sharp edges for a good mortar grip and not sloped/curved…. Hes supposed to have 15yrs in the trade!

Just had this done at my home. I advised him this morning that I wasn’t happy and not to continue unless the standard was improved. I returned home to this… obviously I cannot show all but it’s all the same standard. First 2 photos of 2 replaced bricks and second 2 of pointing I have not paid...