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  1. M

    confused by non-functioning BT master socket

    I assume you mean using two microfilters cajar, but how exactly do I connect them please? Don't know what type of alarm it is - the community alarm people collected it a couple of days ago since it wasn't working, with the intention of bringing it back once I get the telephone sorted out...
  2. M

    confused by non-functioning BT master socket

    Is an NTE5 always a master socket then? It certainly looks like an NTE5. Maybe BT can tell me whether the property ever had two lines.... If the socket I'm using turns out to be a valid BT-installed master socket I have another problem. I'm trying to install a community alarm and it works...
  3. M

    confused by non-functioning BT master socket

    I can’t even see where the cable enters the house. It’s certainly not overhead. All I know is that the working socket seems to be connected from inside a small sloping bit of roof over the garage. How it gets into that bit of roof I have yet to discover. I’ve just crawled behind a filing...
  4. M

    confused by non-functioning BT master socket

    Thanks plugwash, I'll attempt the diagram. edit: OK I've had a look around and this isn't going to be easy. Cabling everywhere, some of it boxed-in or apparently inside walls or in the loft or the garage. The dining room has the one working botch-up, plus one of those extensions you buy...
  5. M

    confused by non-functioning BT master socket

    Thanks for the replies. I don't think the working socket is the master because it comes through an unprofessional looking hole in the wall, runs across under the front door, through another amateur looking hole into the dining room. The master is in the hallway, as you'd expect in a twenty...
  6. M

    confused by non-functioning BT master socket

    Hello folks, First let me say I am definitely not the DIY type, so please bear with my ignorance. If not for the recession I'd just pay BT to solve the problem I'm about to outline, but they want £129.99 to fix a problem I didn't cause.. Short story is - we just bought a house. It has four...
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