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  1. secureiam

    TEXECOM CONNECT says "offline" and can't get past login screen

    It is the subscription, app doesn’t require cloud, cloud requires subscription
  2. secureiam

    Texecom Flasher Interface CDH-0001

    okay no worries. do you have the usb-com cable also ? As this connects to the flasher unit, so needed to progress
  3. secureiam

    Pyronix Silence 1st Alarm problem

    Disable Confirm On Entry To comply with BS8243 clauses 6.4.3 and 6.4.4, this option should be set to YES to disable confirmation once the entry procedure has started. For use with BS8243 option 6.4.5, this option should be ‘No’. If ‘Disable Confirm On Entry’ is set to YES this option will...
  4. secureiam

    Pyronix Silence 1st Alarm problem

    So entry stray logic is what you’re referring to. Not sure where on the pyronix you can change this as it’s a system I don’t do regularly, I would have to read the manuals. The next question is what are your entry timers set to and have to tested this to the point of you start entry and it...
  5. secureiam

    Texecom Flasher Interface CDH-0001

    how do you use the comip module to update the firmware?
  6. secureiam

    Texecom Flasher Interface CDH-0001

    Can’t use a smart computer in a V2 other than that can’t see there being too much benefit, a few new options but nowt to shout about and after you get to V5 you can flas on the cloud. But if it’s a 48W then the built in wireless will be limited to the version of that expander…..
  7. secureiam

    Texecom Flasher Interface CDH-0001

    someone on ebay did a flash up service for less but packaging could risk the pcb getting damaged not sure if that would be any cheaper
  8. secureiam

    Texecom Flasher Interface CDH-0001

    I may or may not have a spare would have to check, could hire it out I suppose with a deposit as they arent cheap for what they are some folk have had mixed success with the cheap ebay ones.
  9. secureiam

    Texecom Connect messages

    Yes an engineer can log in via wintex or cloud account if its on a subscription you would have access in the cloud account to change the panels settings.
  10. secureiam

    Texecom Connect messages

    Part armed coms is probably turned off I area options
  11. secureiam

    Texecom Connect messages

    The app log doesn't have specific information I am after. need to see from arming the panel up until you reset the system. So the app should tell you if its full armed or part armed (guessing part armed as inadvertently triggered at night. So part arm coms probably not turned on would make...
  12. secureiam

    Texecom Connect messages

    how are you testing it? whats recorded in the event log? Did the internals sound or internals and externals?
  13. secureiam

    Texecom Veritas 8 set up help

    It’s a common mistake to confuse engineers code with user code. Veritas at default is setup for quick arm ie pressing full no user code required. So people entering a code and pressing full, is the same as pressing full, but as the system starts setting people think it’s a user code and can’t...
  14. secureiam

    Texecom Ricochet Micro Door Contact (GHA-0001

    A little confused. You got a battery fault for a device You replaced the battery, did you put this into engineering first or master user battery swap mode? Did you swap it straight away, or removed the battery press the learn button on the front several times before putting the new battery in...
  15. secureiam

    Help to identify this please

    Yes the eBay claiming it’s new…..lol but could see part of the original invoice. Claims to be an ASD device
  16. secureiam

    Help to identify this please

    https://find-and-update.company-information.service.gov.uk/company/01677887 Applied security designs is the name on the eBay listing I found image looks pretty mouth identical, recipes they have is for a Rotherham address, and that’s where the current asd lighting reside and looks like it...
  17. secureiam

    Help to identify this please

    Seen one on eBay, but before my time wasnt doing alarms in 80’s 90s, certainly has the era look to it
  18. secureiam

    Camera cable protection

    We see lots of installations, you can reduce staining significantly by design, the cable running back to the wall as above encourages dripping down the wall rather than off the cable away from the wall. having cable exposed is more of a risk, could you not have gone through the fascia and used...
  19. secureiam

    Camera cable protection

    Swann, protecting the cable. I be more concerned about water getting into the camera. No idea how the Swann camera will fair in the weather they dont have the best reputation. Water should run down cable and drop off and run down wall, will get some nice stains on the wall. It may if your...
  20. secureiam

    CCTV recommendations please

    Cameras and DVR/ NVR should be designed around purpose they are required for. Mid price cctv for less than £100, no idea. We don’t do analogue cameras and up ones are a lot more expensive. A camera is t any good without a means of recording the footage. As for dummy cameras depends on how...
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