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Of course, if tradesmen use modern technology to make jobs easier for themselves, then customers should also profit from this. In the same way as we all profit from advances that continue making things better and cheaper (modern PCs, mobile phones, housing, clothing etc. etc.)

Obviously. The price quoted should be appropriate to the amount of labour required. Not more and not less.

Whether it's value for money or not only becomes apparent afterwards. And who would string a job out when the price has been agreed on? If a workman uses latest technology to do his job faster and more efficiently, then he can (and should) charge less for the labour. On the other hand, I'm...

Apparently not, as you note in your next sentence: If I agree on a price and the job is done properly, I pay that price, even when I realise that I'm paying a massively inflated rate. That's tough, so to speak, as I'm not in a position to estimate in advance how high the payment should...

Obviously. Why should the customer bother or even know that he pays an inflated hourly rate? If the joiner had bought the picture rails, then the 200 Pound would have been absolutely fine, and I would've put an extra 10 or 20 Pound on top. But that wasn't the case.

Yes, 200 Pound.

Hi Pippy, The guy obviously made these figures up. He could have written anything, as long as he could diddle the 200 GBP out of you. Unfortunately, in such a case, there's little you can do as a customer. He's done the job to your satisfaction, and now he can claim the agreed amount...