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If the £180 is ontop of the £120 ,I would suggest you get quote from another company. Once bitten twice shy.

In that case ,think you need to replace Bell box ASAP. If you change bell box Take photo of wiring before you Disconnect as a reference. Also photo of wiring at control panel end also helps if you have any issues.

That bell box should have been changed years ago. The engineer should have checked a box of that age and told you it requires replacement. Most engineers carry replacement bell boxes in their vehicle. If he took five minutes to service your alarm he would of had plenty of time to change...

How old is the bell box ? Does bell box sound outside without any warning from main control panel inside, From your description the bell box could be faulty.

Most bell boxes have 20 minute cut off timer built-in to them which should stop any noise after that time if there is a problem. It has been known that these can fail.Post photo of your bell to see if it needs replacement. Very old C,H,S type boxes did not have cut off timers.

£180 to change bell box is a bit steep! He should check bell box at service visit. Change the engineer.

Total down power off of your alarm will retain all programming. Set the alarm off! This can be turned off in Different ways to reduce disruption, but also is dependent on how system way installed.

It's your phone unlock code

System may not be setup correctly. When setting up system generally A would be whole system eg Whole house. B would be bedtime, upstairs devices off ,downstairs on. A,B would suggest two area setting.

Does the spring click when lid is put on. You may need to adjust spring by pulling slightly. As Big suggests does tamper clear whilst holding spring down.

For me the smart key has limited applications. Fitting smartcom and flashing panel will further proof your system. This all depends what you want the system to do.

Put your money into a smartcom Would not bother with smart key.This way you can have notifications to your phone and control remotely. Only issue you would need control panel to be flashed. Would be cheaper to get installer to do.

Yes, that should give you a 24hr activation.

Can you confirm if a Ricochet wireless expander is fitted to your system?

Control panel otherwise known as main box!!!

Give her a fob on a nice gold chain for Valentines day!!!!,should remember to turn on and off then.

You need to setup control timers.If you go on holiday you will need to disable function. Also sounder settings may need to be adjusted as auto arm could awaken the whole house while setting function starts.

Visonic, say no more !!!!!!!

What is the aux power output on control panel and battery voltage without battery connected. Control panel may be knackered, not worth moving?

Do you have installer code ? Google visionic trouble bleeps,video shows how to turn off,but you need installer code.