Search results

Thanks denso13 for clarifying that. Maybe snb didn't see the post. Hey snb! Thanks so much!. I have some great news. I followed your suggestion of putting the boiler at max rate. The display changed to a 100% sign and temperature quickly rose to high 80s. Next thing I know is that ALL the...

Thanks marty - Before I call another engineer, is there anything I can do in terms of balancing the system etc?

Thanks Marty - What does this mean and what do you recommend I need to do?

It's worth a try mate.

Thanks for your reply Gasguru. I'm think one of the suggestions made was to look at the radiators? They are not very hot.

Hi everyone. I apologise, but I've not had any replies. Is there anyone who can please help me with this? Thank you

Hello guys. Apologies for not replying sooner. Just had a lot of health issues and some other personal problems which took priority over this, so I'm very sorry again. WB engineer came out. He made some adjustments to the boiler settings telling me that they were incorrect, but this has not...

Thanks snb. Really appreciate your help and sound advice. Just worried that they don't end up charging me if the engineer finds the rads are unbalanced.

Thanks for your help snb. I've just seen your post, but Worcester have already booked an engineer this morning to come out tomorrow and check the issue for me. The radiators TRVs and lock shields have already been balanced/bled and that's not what I'm describing. I'm referring to the boiler...

Thanks very much mate. You were right! I got through via option 1 and explained to the person. She tried to immediately blame the Hive Thermostat, but I explained that the Hive is working because when I demand heating, it's receiver shows solid green light and after approx. 5-10 seconds the...

Thanks Stadan20 - Both numbers give you the same options. In previous call, I chose option 2, then 4 for tech support.

It's 0330-123-9559 and then I chose the Technical support option

Spent the last 1.5hrs on hold....got sick on holding and cut off the call. That's an atrocious customer service. I'll give it a try first thing in the morning, otherwise I'm back to square one.

Thanks for being so helpful Powwob. Unless there is a hidden "eco mode" option, I have not pressed the eco mode button which is visible on front of boiler, nor does the boiler display show that it's in eco mode. Regarding the Preheat mode - Not sure where this is or whether this option needs...

Thanks I will try and contact them today. As far as I'm aware, there's no preheat/optimum start function and to be honest I don't think this issue is related to the thermostat as I see when it demands heat, that the boiler does come on. But it's after this point that it gets stuck in a long...

My installer at the time said that he was going to register the warranty on my behalf, but I don't remember receiving any paperwork or proof. How can I check?

I'm sure it's not free, is it, especially if they don't find any faults?

Yes, the power was cut recently and when the power came back on, it took considerable time to come back online (which I assume is normal??). Does a power-cut reset any settings? If so what?

Thanks very much for your prompt reply oldbuffer. I'm happy to accept your answer for number 2, so lets just eliminate that for now. The combi boiler has a hive 2 (hub, receiver and wireless thermostat) connected to it. But I'm not sure if these have weather compensation built-into them...

Hi everyone, Hope you're all safe and well. I got a Worcester Bosch Greenstar 8000 Life installed in spring this year. The boiler has been running fine for on-demand tap water, but I never ran the CH due to it being warm weather. However, now that the cold nights have drawn in, I've started...