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thanks ,will try all that..i'm assuming I need to remove the pack panel as well as the top??Is that quite straightforward? its annoying as its quite a young machine but just out of warranty will let you know how I get on

thanks....that worked a treat but unable to see whats causing the row it just seems to knock at a particular point in each revolution like as if something is being knocked against by a part of the drum...the sound feels like its coming from the hub of the drum..not in the motor...can feel it...

......................... please remove this was error

hi all. I have a Hotpoint WT540 that I need acess to the inside of, have removed the two screws located in the plastic lugs but even though I have tried to push,pull, and lift the lid/top I cant get the blighter to come off!!..Can one of you WM boffins please give me the guidance I need to...

[/i] I hope this repsonse is not too late! DO NOT order the t/c, as it is not causing the problem. We won't give actual gas advice here, suffice to say that a service by a Gas Safe RGI MAY get it going properly. If that doesn't sort it, he will order the right parts. Phone a GS RGI and...

yes it does say 618W and the link has the thermocouple that I'm after..we have had the fire from new but its not really for heat more for effect. The fire keeps cutting out after a few minutes lately which is worse when we put the fret on.But if I keep a blowtorch on the TC it stays on. What...

thanks for a speedy response. need to see whether parts may be available

Hi all ,Newbie here need your venerability...can anyone identify the manufacturer of this blessed fire please :?: :shock: I think its about 15 years old ever so gratefull if anyone can :mrgreen: