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hi again John thanks so much for your help will see if i can have a look behind the tiles to find out what's going on. can't hear water hissing all the time though. cheers again Jo

Hi John thanks for replying so quickly! would you recommend getting a look inside the cistern then? had a leak in our flat that seemed to be coming from flat above last week...i wonder if the 2 incidents are related but plumber can't confirm exactly where problem was coming from...

we have what looks like thick muddy water coming out of the flush handle for our toilet. the handle is surrounded by tiles and the cistern etc are also behind the tiles so it's quite difficult to access it and find out what is going on. anyone have any ideas about what could be causing the...