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Thanks guys yes i have password ect but its still not configuring so i guessed it was locked like a mobile phone is, will try to setup on another computer see how i go ... many thanks :roll:

Thanks for your help I know that part but what i'm saying is the 834gsp is locked to virgin and not AOL I need to unlock it, If there is a way

I have just got a free netgear router only problem is its for Virgin Broadband and i need to flash or reconfigure it to use on AOL ..... any ideas?