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Thanks Gazman for your help. I have now rung a window repair centre where I could hear deep inhales of breath and sighs on the other end of the line....I can almost hear the emptying of my bank account as I type lol :-s

....may investigate the hinges though lol!!! :-)

They WERE Allen key heads but they look like they've been rounded off by bad workmanship on the top hinge :-( Tried to adjust striking plate but screws are too tight and I can't slacken them....ahhh I need a man in lol !!!!! Oh well ! It was worth a try. Not sure who I an contact now...

I think you're right however wen I've looked I've got this on the top hinge Absolutely no "thread" for the Allen key to fit into and no company to go back to! Guess I'll jut have to learn to live with it! Thanks for your help though!

Brilliant. I will have a go at straightening it now! Which screws on the top hinge do I need to adjust to straighten the top of the door? X

I've just had a closer look and it does actually catch a little on the top right corner!!! Which "screw" on the hinge do I have to adjust to change this (I do have a range of allen keys lol!!) As for the striking plate, this is it: So I have to undo all the screws? Thanks btw x

It seems to sit straight in the frame it's just that when you shut it thou have to slam it to get it to "click" so you can lock it. If you push it gently it doesn't close properly (it did used to close easily! )

Hi I had a composite door fitted last year and the company have been out a couple of times for fine adjustment The door is really difficult to close (you have to slam it) and it's beginning I damage the adjoining wall (the plaster is beginning to crack!!) So I gave the company a...