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Sparky, I tried to do an Engineers reset on the system using 1234 access code then '0' 7890 to get into programming mode, but i couldn't get the programme commands to do anything. On putting in the access code the day LED was on solid, The fault LED was on solid and the service LED was on...

Sparky....spot on, I put power on and the alarm sounders started, put in 1234 and the outside bell and indoor sounder stopped, only problem was the internal sounder in the alarm electronics box continued and i couldn't get it to stop. I had to leave as the building had some night classes so i'll...

OK, Thanks, so I'm looking for another reason why we could not get it to reset.

I'm having a similar problem with the Scantronic 9800, we've inherited an old council building and during the recent floods we lost elcetricty to the building, on powering back up a week later the alarm sounder (outside) went off and we were unable to reset it with our access code (at the time...