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    Plumbers/heating engineers- is this standard? (Value of scrap) (Ed.)

    As the opening post makes it clear that you were unhappy about items being removed without asking you by the 1st tradesman, why on earth did you not make it clear to the 2nd tradesman that there were items that you did NOT want removed? As a customer (not a trades) I have always assumed that...
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    Smart meter with gravity fed system

    A "smart" gas meter can't be fitted sithout a smart electric meter, as the gas meter sends readings via the electric one. As far as I can see, the thing that is most reported as having stopped working is the in-room display rather than the meter itself. As the in-room display is the bit that...
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    Smart meter with gravity fed system

    No. The smart meter replaces the current meter, type of boiler is immaterial.
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    Baxi E.04.12 error code

    Baxi website indicates that this code needs attention from a GSR, is not something that you can do yourself. Call out whoever services it - or call Baxi themselves.
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    Caravan Outside Socket

    If this is indeed a leisure/holiday static, hope that the caravan owner has permission from the site manager for all this - otherwise next job will be a return to remove it.
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    Caravan Outside Socket

    Not sure whether you mean a leisure static or a residential park home. If residential, they usually have "meter tails for shed" already under the home, so they can run underneath the home to the skirting and the external socket can be fixed to the skirting (assuming is the usual brick) so no...
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    Rip off plumber needs jailing

    As far as I know, there are quite a few different types of flush valves and settings. Did the plumber happen to have the valve with him or did he have to (a) look to see what type of cistern/valve it was, (b) find somewhere that had a suitable replacement in stock, (c) go and get the replacement...
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    New boiler - building control?

    My understanding is that it has always been the home owner who is responsible for making sure that the installation complies with regulations and is notified to building control. Suitably qualified electricians, gas installers etc etc have usually arranged confirmation and notification on behalf...
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    New boiler - building control?

    The installer may be correct in saying the manufacturer does the notification. We've just had a Vaillant installation by a Vaillant Advanced GSR, he notified Vaillant of the installation and Vaillant emailed us the Gas Safe Building regs certificate. The email includes the words: "This...
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    Should I pay to fix their defective work

    I'm a bit hesitant to say this - but I've read the initial post twice, and wonder if it is a case of not what was asked, but how it was asked? (Sorry - shouldn't butt in, I know).
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    Should I pay to fix their defective work

    As a customer, with no plumbing knowledge - if I thought there was a leak from a newly fitted valve I would have contacted the installer at the time. If I only told them several months later, when they were doing something else, I would say that I thought it had been leaking since xxx date - and...
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    Baxi duotec GA 33 E53

    Just an update. Naturally, the Baxi did start working (albeit not quite perfectly) once the deposit was paid....feel a bit guilty now about getting rid of it, but very pleased with the replacement, Vaillant Ecotech 832, along with a new flue and a new condensate pipe (entire length of pipe...
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    At Risk vs Immediately Dangerous

    Not sure what you are implying - my post was not a criticism of the Techs who issued the notices - I know perfectly well that if they see something that they consider to be a risk, or not to current regs, they are obliged (legally and morally) to issue a warning notice. BUT - in some situations...
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    At Risk vs Immediately Dangerous

    We've had 3 of those. We agree the notices themselves are vague, so we always make sure to ask for an explanation of WHY it is a risk. Some risks are risker than other risks. (1) Last property, Vaillant Tech diagnosed low gas supply (explained that one gas appliance could interrupt another)...
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    Nightmare customer won’t pay

    I wonder if she ever intended to pay ??
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    Baxi duotec GA 33 E53

    :giggle::giggle:
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    Baxi duotec GA 33 E53

    Just formally accepted a quote from our local GSR for a new (Vaillant) boiler. We're wondering if now a decision to spend the money and replace has been made, the Baxi will suddenly start working perfectly...:cry:
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    Baxi duotec GA 33 E53

    Yes. it will soon be going to the great big scrapyard in the sky. Sad - it was definitely developing a personality - not necessarily a good one, though.
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    Baxi duotec GA 33 E53

    Guess what? - now it's short-cycling when using the shower. Cannot modulate down. Temp display gets to 75, burner off, temp drops, burner on, back to 72, burner off, temp drops etc. Was OK at shower end, as the shower simply compensated. Will let Baxi know tomorrow that they have still not fixed...
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    Baxi duotec GA 33 E53

    At least it has helped us with one decision - we were 50/50 whether to continue the maintenance plan when it renews later this year (monthly cost is now over £40, will probably be more next year). The original reason for taking it out was simply because it would be Baxi maintaining it and we...
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