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So that’s the Baxi engineer just been, new tank on order on warranty. What brilliant customer service, a very nice change these days. also thanks to Madrab for his posts and advice.

A quick update on this, I phoned the manufacture and there are basically two options, a one of fee of £450 or a monthly direct debit (£328 over a year) for a care and protection plan. They come out to inspect the tank. The failure of the plastic baffle is covered under the warranty and once...

I am suffering a failure of the internals of the tank resulting in the white deposits blocking filters everywhere that have appeared in several threads over the years. what are the options, can the inside be repaired…..I’m guessing not. I see they are quite expensive to buy, what is the...

Andrew, did you get anywhere or just have to replace the unit? Can you give me an idea of price if you have replaced it