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What do their connection points look like? JH

It was connected there before and was working!

I am paying Virgin, and my phone is connected into the socket that I have show above. I don't know who that belongs to. Virgin did a test on the line and says it's all green from their end. They will send a technician tomorrow. JH

I have been paying the bill, including phone line and broadband. I don't know how long this phone line has been offline. I have to try and claim back now. On the phone with Virgin now.

Yeah, I gotta talk to Virgin about that!

I didn't connect the phone line into the socket when testing. I used all the dial points on my voltmeter including AC/DC and Ohms. No current at all. I touched the metal points on 2 and 5. Last time it was working (when plasterers were here, was 5 months ago roughly). JH

ok, I used a voltmeter and there is no current between the terminals. What does that mean and what should I do? JH

What about using binding tape? Wont that work?

I bought some remnant carpet and I need to cut it. After cutting it, I know the edges will fray. So I need to bind the edges to stop it from fraying. But looking at the options online, I see: Glue guns, carpet tapes, material strips, ironing, PVA, latex, and more. All I want is a simple and...

Yeah, I did plug the phone line in, and I did punch out a new hole from the tabs now. The 2 wires are connected but still no dial tone. JH

I have connected the orange and white wires now to terminals 2 & 5 and I have ensured that the contact is made with the wire inside the sleeve. Yet, my phone still says "Check Phone Line". It's not connecting. Any ideas? JH

Ok, good suggestion. I can't really see if its pierced or not. I'll have to do it manually. How do I take the wires out again? JH

Ok, I have hooked up the Orange to No.2 and White to No.5 but the dial tone is not there. See image below. JH

Ok, so I have the 4 colours. I also have sockets numbered from 1-6. I'd like to know which colour I would wire to which number. Help? JH

It's more of - it got lost in the rubble.

But that's the same type that was removed and it was working. If I put the same type of box back, wont it work? JH

Its the main line coming in. From other videos, I think these colours are an alternative to the standard. They twist up further in the sleeve. I think the black and green twist together and the red/white twist together.

That's what was remaining after the plastering was completed. That's how I found it. JH

Why cant i use a standard old socket and push the wires in carefully? JH

They chucked it out. I found another one in my boxes but its the old style. JH