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You'd ideally be looking to get whoever did the plastering back in to sort their problem but expect that's long passed! You will have to just shim it out and then either use an edging trim or silicone the gap.

Thanks again John. I'm happy to do things correctly and safely so if that means replacing this JB then that's fine. Out of interest, would an access hatch then not deem the JB accessible, regardless of it being under floorboards? Which funnily enough the house doesn't have upstairs. It's just...

Thanks all! I was going to go with a j803 to replace this with, but if I can use this to spur from then I'd be better using wagos in a box. What's the best way to find out where these cables come from?

Understood. Presume this is FTTC rather than FTTP then? This master box looks relatively new, so I presume an old one was removed? I'll check the extension voltages, I presume if they have one I need to hunt for another master!

I don't know how long this has actually been here for but the house is 40 years old. Good point on the inaccessible bit, I missed that! Back to my other question, is it better to then spur from the other socket IF I can prove its not a spur itself?

I presume that other box is the original master then? It's next to the newer openreach box which I presume is the fibre line into the house. Weird there would be an older master with no extensions from it? If I shove a multimeter on the extensions if they were operational I'd expect a 50v DC...

Thanks for the reply. The junction box was not secured inside the cavity under the floor and also has no cabling clipped. There's a joist right next to where it was, can I secure it to this? Good point on knowing what that actually is. How do I go about tracing this?

I've looked at the sockets in the lounge and this is them. I presume the larger one is the new fibre line? Does this mean everything else is redundant? We won't be using any landlines in the house. This is the other socket in the lounge

Hi all, I've a BT extension socket in the bedroom which I don't need. We're having carpets fitted shortly and don't want them to cut around this box so want to remove it. This is how it looks inside. Can I just disconnect the box and cut the cable back? Presume it connects to the master...

Hi all, first post so go easy! I'm a novice to the electrical world but have been doing my research to ensure what I do is safe and correct. Just moved into our first house and wanting to run some new sockets in as what is currently there is in odd places! What I have noticed is that...