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Just to tie off this thread - I bought a replacement RKP, fitted it this afternoon and everything is working as expected. solution found, problem solved. Many thanks sparkymarka for all your help and support.

Sorry, I thought that would be the same thing; swap out 2 rkps and if the 'fault' presents at the new location then the 'fault' lies with the rkp and not the cabling (the working rkp continued to work when wired to the original location).

ok, I've removed and swapped 2 rkps and the 'faulty' rkp still displays the same data (i.e. no change). Changing the rkp number does display correctly whern stepping through confirm devices so I must assume that the rkp is faulty...

Yes I did (ran through the confirm devices steps twice) - first sign of madness; do the same thing again and expect a different result :rolleyes:

Followed steps but the RKP 3 is still only displaying V10.100 Add=003. In Confirm Devices the display is showing the following; Net 1, RKP > 123., EXP > 12.. Can the RKP be shot? Would it be simpler/easire to just swap it out for a wireless version? Thanks for your time

According to the installation manual the network fuse (F4) is in the lower left area on the pcb but there are no fuses that I can see (or pull). Sorry to have to ask, but where is this fuse? Thanks

I've checked the wiring on the other two RKPs and they all match. Are you able to point me in the direction of any other possible solutions? Thanks in advance

That's one of the strange things - none of the cable connections was broken; just taken off the wall (mounting plate still on wall). I have disconected all 4 just to power down and check the connectons. I sure that nothing has been changed as I took a photo first (!)

Hi, I've done the dumb thing of taking one of my wired RKPs (there are 3, Premier LCDP) off the wall to paint. I got a tamper error that I fixed but returning to the RKP it was displaying random characters. Long story short, I have tried powering down, tried confirming devices etc. and now the...