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Thanks for your help. We actually live in quite a soft water area, but I'll see what the heating element looks like. If it isn't that would you recommend a mixer shower rather than another electric (we are getting a new one anyway to go with the new bathroom) but at least it might get us...

Thanks. I checked with next door, and they also seem to be having a problem with their electric shower, although theirs is a 9.5kw rather than 10.5kw. Does that mean that they are less likely to have an issue with water flow? Laura

Hi there...can anyone help me? I want to replace my shower which has stopped working (just gives cold water) which I think is due to the water board reducing the water flow to our property. Currently I have a 10.5kw electric shower, which I had fitted just less than 2 years ago, when the...