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thanks eddie... i realized that i wasnt able to even move the machine, not to say to take the outlet pipe off.. if its the door interlock getting stuck (which i believe this is the case cos the door handle is looser than usual) is there anything that i can do?...thanks again for the quick reply

i\\\'m using zanussi jet system 1200 for quite a long while... just last nite, i wasn\\\'t able to open the door even though the door lock light is switched off.. so i tried using the washing programme and drain programme all over again but the door is still locked when the light is off... can...