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thanks Emma, had it fixed in 5 mins on Saturday, much appreciated and handymanjo thats great, would have helped if i was looking up the correct instruction in the first instance instead of googleing PR5648.

Hi Emma1977 did you find those instructions at home? many thanks

i am struggling to figure out how to change the phone number dialed when the alarm is tripped, i have the same alarm keypad as emma 1977 above and similarly have just moved into a house with this system, the previous owner is now sick to death with phone calls from alarm company when my wife...