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Sorry for my ignorance but what does RGI mean? Thanks

Hi, i had a worcester bosch c1 boiler which i beleive is a rebadged 28si fitted 9 years ago by a bunch of cowboys who trade by the name of Scottish Gas. CG 47 311 53 Ever since the boiler was fitted it was constantly losing pressure,was told by SG that this was normal as was the 2 out of 5...