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Ok so I've made a little progress. Reconnected the plug, put the lid back on and entered default code 1234 which turned the siren off but has kept the flashing light on. I managed to get into Engineer Mode 112233 too so it looks like it has already defaulted. I tried adding a Level 2 user and...

Yes the codes we were given did work. We were given two four-digit codes, one ending A and the other ending B. They armed/disarmed the system as expected. It's just that on this occasion there was the power cut and the codes are no longer seemingly working. Just so I understand this properly...

Ok - so if I replace my battery all the codes will work? Or are you saying that it got into that state in the first place because when the mains went out the battery was dead which caused the issue.

Hi, I not long moved into a house that has a couple of Initial boxes mounted on the front and rear of the house, with PIR sensors around the house, and what I believe to be a Honywell Galaxy keypad mounted to the wall with the main box of tricks located in the garage. We had a power cut over...