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water pump pliers or similar should do it. don't grip too tight though.

there will usually be either a small staple shaped device which you raise to engage a hook shape on the hinge. you then attempt to close the door and the staple locks the door open with the result that the whole door hinge wants to come out of the housing. i hope that makes sense. the second...

sounds like this is a permanent drain out facility which by-passes the water bottle. if you put a plug in it i'm sure you'll find your machine will work as it did before.

times have changed. hotpoint allocate an engineer two call slots to change the entire tub unit. the local guy has a garage full of them. in the rural area where i live i refer on average at least four a week.

if the noise co incides with a draining function then it could be a worn pump with intermittent sound like a pebble rattling in a tin can.

then you set your regeration unit to dispense the correct amount. usually a good manual will give you some idea depending on the area you live in.

if you are ever in doubt. just switch on the machine for a final rinse and whichever valve is buzzing will be the one for the cold pipe.

fido is right to check pump first. he's also right about the timer. i've found in many cases that by removing the multiplugs from the timer and tightening the connections the machine wil spin fine after that.

don't quote me on this but number 4 is usually a 40 degree wash. generally a rule of thumb is that the lower the number the longer and hotter the wash. cycle umbers above 5 tend to be delecate cycles. any number preceeding a stop position will be a spin. and the number before that will be a...

my personal opinion is to keep it simple. don't fall for all the marketing nonsense, i.e. dosing balls, bags etc. what we,ve always done is to throw a dose of powder in to the back of the drum before loading the clothes. this avoids any clogging of the drawer. with regards to...

you're welcome. in fact the first thing i do is shine a bright light inside the cabinet and stick my head in the drum to look for a silhouette of whatever is stuck. on many occasions a bra wire can be removed through the little holes in the drum.

sounds like the mains filter has burnt out. they sometimes go off with a bang. basically it is the cylinder shaped device that is in line between your mains lead and the rest of the machine. it wil be located at the rear of the cabinet inside. with power off, check it out for signs of damage...

not your washers fault. i can't remember the terminology for it but you need to ask for plumbing advice.

if it's under 5 years old hotpoint will replace the entire tub assembly. they don't bother fixing them. personally i think that is yourbest option because they should also replace any other parts affected by this fault.

for what it costs i always recommend putting salt in seperately.

you'll not get much help unless you state the model /age etc.

sorry but no. i told you it was a pig of a job. if you've got the seal off completely then look at the edge which mates with the tub. at the extreme edge of the seal you'll notice an overlap. this must be overlapped to the lip on the front of your plastic wash tub. i.e your wash tub should be...

search for appliance spares in google.

fido! great idea, i'll try that myself next time.

one of the stats will have either a green or red dot on it. if this is the oner that is open circuit then you can reset it by doing the following. get a very fine dril bit approx 1mm or so. dead centre in the stat between the two terminals you will see a small indentation. this is where a reset...