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Hi guys looking for some more specific advice than the sticky gave. Just before xmas found condensation forming on the silver backed plasterboard which lines my loft. There was mould spores starting to form as well. We have slightly combed ceiling (probably about 2 feet). Got hubby...

Hi masona I have vents the full length of the soffits. I think it may be the insulation which is possibly blocking them. If I need vents would I just need to get ridge tile vents or would be also be preferrable to put vents further down as well nearer the soffits? I notice the same...

Hi guys Thank you all for your support, it's reassuring to know that there are good tradesmen out there. I always have bad luck with problems and it is not as if I go for cheap companies with cheap products. Had to move on from the window prob at the moment as I found condensation in the...

Hi wafty & burnerman Thank you both for support and help. Still awaiting profile 22's response. Will let you know if I get any good feedback. Have a nice christmas Fluff :)

Hi John I have checked the 2 windows which were installed. Window 1 -Beaded internally. The gap between rubber and glass is on the external pane. I put a piece of card down the gap to remove the sand last night and there is definately water in this gap. The card however does not go all...

Morning (not a good morning) I have found an interesting fact. From looking at both windows which were installed and this included the opening pane of the upstairs window, it would appear that the gap appears on the side of the glass which doesn't have the removal bead. Don't know what this...

oh no. I live in Scotland, do I need a certificate here? Never heard of this before. I have no certificate - I only got an invoice saying that the bill was paid in full. I never got a certificate from CR Smith when they installed new doors in 2005 either., It isn't CR Smith who are it...

hi guys the picture with the piece of paper was pushed in easily and did not crease. It is pretty much like this the majority of the way around this pane. Doesn't happen on the window that opens on this frame. the other window, which is ok, except that when I went outside, I could easily...

we have put a spirit level on the frame like the first pictures that I posted. The gap isn't nearly as bad but there is still about a 2mm gap between the spirit level and the window frame. Not as bad as before - will this cause any probs at later date? Here is a picture where I have put a...

Continuation of the saga. New frame put in. There are small chips and surface scores on the new frame - don't know why this is. Is it normal not to get a window frame which is almost perfect. I would not have bothered about these if the window had been fitted perfect first time round but...

hi john I am hoping that the frame is the problem as they will be using the existing window which is in the current frame. If they fit the new frame and the existing pane of glass and there is still a gap at the rubber, should I accept this? I have tried telling them that the other...