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Tony, you are funny, stating the obvious like that. Of course if it's broken it will need repair - which would cost more - but if the problem doesn't present itself again (it's working fine this morning) then I can't get it fixed can I. I was wondering how much a service would cost because I...

Yes, I'm guessing it's an electrical fault somewhere. It doesn't fire up every time I use the override, only sometimes. I don't think he'll have anyone as he hasn't used this flat in years. Do you cover the KT6 area of London? If so, shall I contact you via this website if I do need to call...

Ha, ha, I understand COMPLETELY how to use the controller (I'm not a young whipper snapper) I've been using them for years and understand them fully. I also know how to trouble shoot (I used to be a programmer in my early years). I just know my limitations and as I'm not a central heating...

Sorry, that's not very clear either... It doesn't work anymore when the timer is set to 'Auto'. (I tried turning the thermostat up and that didn't work either.) It DOES work when the timer is set to 'off (and I press the '+1' button for the instant extra hour).

No, I'm not squatting. I'm borrowing the flat from my brother while I attend uni in September. I don't want to go running to him with my problem when he's been so kind as to let me live her rent free (I just pay all the bills). So, yes, I know how to operate all the controls. I have set up...

I've recently moved into this flat. The boiler was working fine (I've only used it for hot water) but today it's doing NOTHING. I switched the 'extra hour' button to put the hot water on and not a sound was heard. I'm not going to mess with it but before I call an engineer out I wondered if...