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Thanks for the prompt reply. Its model number SWH7POU3. Fuse is ok at the socket. There is a label on the front mentioning a thermal fuse but I am unable to locate either a reset switch or the fuse. It was installed by a plumber and has been working daily for 13 months now. I think I will...

Hi guys. I have a small 'Sector' water heater at work and its stopped pumping out hot water. I have removed casing and it looks very basic inside but not any obvious places of error. The small water tank is full, but when the tap is turned on, the mains feed is what comes out and the tank is...