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I think my best advice is find your local locksmith shop take your lock with you. Not a DIY shop or shed. Tell them what it is that you wish to achieve, ie is it a change of key or is the lock faulty. They can then either order you a replacement (it will then be their liability to get the...

I think you have a:- Legge 2645B if its finished in brass or 2645S if in satin. Lock case for the 2.5 inch version is 64mm x 98mm. Your A x C. Faceplate 152mm x 25mm. Your E x the width. Backset 44mm. Your B. Let us know how you get on. DC Teamlocksmiths

Can you post some photos ? DC Teamlocksmiths

Sounds fatal. If you really want to try DIY then I would suggest cut off the bow of the key to allow handle to pass, leave exterior handle on and break the cylinder (there are other references on how to do this). Remove cylinder and see if a new cylinder will operate the lock. If not then it is...

Are you saying that the key will not turn at all ? DC77

I can buy euro cylinders from as little as £ 1.00 and up over £ 50.00. There is a reason: the £ 1.00 cylinders are rubbish. It is one of lifes lessons quickly learnt you pay for what you get. Ask for the brand of cylinder that he is recommending. The plus point of keyed alike is that it is...

Obviously something is missing, there are a couple of operating handles that drive a square shaft to lock/unlock some systems but I do not think this is what would have been there in this case. It may be that the single cylinder was put in as a the other half cylinder (inside) could not be...

Upon looking at picture three it is probably a scandinavation oval but the advice is still the same. Both should be stock items for a good locksmith shop. DC Teamlocksmiths.

Ok, that cylinder is either an single oval or a single scandinavian oval. I can not be more definite as there is nothing to compare size against. If you wish to measure across the face height and depth I will be able to confirm the description. Best advice remove it from the door (same method as...

Wise move, buy house, change locks. It is something that always amazes me. People will tell me that the locks on their doors are the same ones from the people before and they have no idea who has the keys. First look at your insurance cover. Insurance companies are normally asking for a lock...

As you have managed to extract the broken part of the key it should be possible to go to an experienced key cutter and have it duplicated on to a suitable key blank. If it works well have a spare cut for next time. DC Teamlocksmiths

You could provide this by using a mortice sashlock with either a euro cylinder or an oval cylinder with a thumb turn on the inside or an escape lock such as the Briton 5250.57 with a half cylinder outside and a handle inside. BUT all these answers are not good for the security of the property...

Try installing a sash jammer. http://www.locksonline.co.uk/acatalog/Sash_Jammers.html This will prevent the door being opened to manipulate the chain. DC Teamlocksmiths

If its a conventional cylinder, remove the handles and try a large adjustable spanner over the cylinder (flat with the door to give maximum leverage). Turn left and right untill the cylinder gives up and snaps. If it is a more expensive antisnap cylinder call a locksmith. Unsure? post a...

Cheap cylinder, often associated with poor key duplication. Best guess is that your lock cylinder and or the key has no brand embossed on it, the keycutter is then unsure of the correct key blank to use. The key then turns the lock cylinder and fails to connect with the cam on the inside of the...

Try loosening or removing the handles, then gentle turning pressure on the key and at the same time move the cylinder in and out. No joy, turn in the opposite direction, still no joy, try it from the other side. DC Teamlocksmiths

The majority of my work is with estate agents, letting agents etc. The problem is that they do not spend there own money. You do the job and if there is money in the kitty you get paid. No money then you wait untill funds arrive. I have just been paid for a job from last July! They are always...

Scrappage was to have finished on 31st March, but has now finished due to lack of funds. http://www.scrappage.org.uk/ DC

Chubb key 8013k or Era key 584-56 are for the most popular locks fitted to sliding sash windows. The Era version is slightly larger than the Chubb. Available from your local locksmith shop. You may need to jiggle the windows about to get the bolt released from the frame. Post a picture for...

Can you remove it if you try and extract it when it is upside down from its normal position? DC Teamlocksmiths