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This has got to be the most problematic unit I have ever purchased. Yet again it has gone wrong! No errors but it just stops, usually within a minute, and has to be reset before it runs for another minute or so. The "empty water" symbol is highlited but there is no water in the draw. Also, it...

Have had this about 18 months (from new). Tried to use it earlier, the lights came on as normal and it appeared to start it's cycle but the drum wasn't turning. The heater is working however working which accounted for the smell!!!! Any advice welcome???