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Dear Agas I did masses of research on the boiler and agreed to the system - if they had fitted what we originally agreed it would have worked fine. Then on leaving a 3 hour work meeting at a client on the way into another meeting I get a call saying that the system is in bits across the lawn...

They did try to get me to take the 36CDI compact (which was closer the the budget quote that they were working to) - however I refused this as the 24kw for heating would probably not work in a 5 bed 16 rad home (advertsied as being for a 2/3 bed home...). Unfortunately I did not have time to...

The company I used are a large and supposedly reputable firm. (Which Trusted Trader, Worcester Bosh accredited, GAS SAFE, OFTEC etc etc) The sales guy had said a straight boiler switch would work and this is what they came to do but the plumber had to take the tank out to get access to the...

Was having the Potterton boiler of my mega flow system replaced and the plumber removes the old boiler and the tank and then tells me I cannot, for clearance reasons, have a straight replacement but need to have a combi put in - he installed a Worcester 38 CDi Classic - I had about 20 mins to...